Interfaith Outreach & Community Partners’ mission is to engage the heart and will of the community to respond to emergency needs and create opportunities for all to thrive. Interfaith Outreach is a human service nonprofit that ignites the power of community to provide urgent and strengthening services in eight Twin Cities western suburbs so families can live their best lives, children can succeed, and the entire region can prosper and shine. Serving the west Hennepin communities of Hamel, Long Lake, Medicine Lake, Medina, Minnetonka Beach, Orono, Plymouth and Wayzata since 1979. For more information, visit iocp.org.
Interfaith Outreach is looking for highly qualified candidates for our Case Manager – Permanent Supportive Housing position (full time, benefit eligible). The Case Manager works with Interfaith clients to resolve crises, assess needs and connect to resources, as well as develop and implement plans to work toward increased stability and achieve individual goals. This position focuses on (1) Permanent Supportive Housing – intensive case management services provided to formally long-term homeless families working toward long-term housing stability, and (2) Coaching clients who are homeless or unstably housed to develop and implement housing search plans.
The Interfaith Outreach work environment is client centered, values driven, team oriented, fast paced, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to mission.
Core Areas of Responsibility Include:
- Permanent Supportive Housing (PSH)
- Support the recruitment and screening of PSH residents in collaboration with Hennepin County Coordinated Entry staff and partner housing management staff
- Assist families in establishing their new household
- Conduct a thorough needs assessment of client strengths and barriers
- Support clients in developing and implementing a work plan to achieve stability goals with a special emphasis on those factors that have contributed to homelessness in the past
- Provide connections to resources, access to financial assistance, information and referral, advocacy, counseling, and problem-solving assistance in support of housing retention and stability goals
- Housing Coaching – Support families experiencing homelessness or housing instability in creating and implementing housing search plans
- General Case Management – Assist families in responding to crises, assessing needs and connecting to resources; provide information, referrals, advocacy and general problem-solving support
Schedule Requirements: This is a 40 hour/week position that may include at least one evening per week.
Required Qualifications Include:
- BSW or BA/BS in related field
- Three years of experience in a social services setting
- Experience providing case management services to individuals and families
- Thorough understanding of the case management process
- Ability to creatively problem solve and complete complex tasks
- Strong computer skills
- Ability to work effectively in a diverse environment and within a team
- Excellent organization and time management skills
- Ability to maintain professional boundaries
- Strong interpersonal, verbal and written communication skills
- Demonstrated ability to excel in a team environment
- MSW and five years of experience providing case management services to individuals and families
- Social Work license
- Experience with Permanent Supportive Housing programs
- Bilingual in English and Spanish, Somali or Russian
- Knowledge of the social service network in west suburban communities
To be successful as a staff person at Interfaith Outreach, the ideal candidate possesses the following characteristics and traits:
- A deep commitment and passion to Interfaith Outreach’s mission and work
- A generator of new ideas and approaches while honoring the organization’s rich history
- A versatile person who can work successfully in a broad array of organizational settings
- Demonstrated cultural competence with a focus on equity and inclusion
- Highly skilled at communication and collaboration
- Able to work effectively with volunteers
- Strong advocate for people living in poverty and social justice work
- Creative with the ability to think out of the box
- Approachable and a good listener
- An authentic leader who serves as a role model to staff, student interns and fellow colleagues with a transparent approach; ability to earn esteem and confidence of the leadership team
Compensation: $43,472 – $48,048 annually. We offer a comprehensive benefits package.
Interested candidates should submit a resume and cover letter to firstname.lastname@example.org. Candidates are considered as submissions arrive. Position open until filled.
Interfaith Outreach values a diverse work environment.
People of color and people from other underrepresented communities are strongly encouraged to apply.
Interfaith Outreach is an Equal Opportunity Employer.