This position is for Weekend staff (including a pay differential!)
JOB DESCRIPTION FOR DIRECT SUPPORT PROFESSIONAL (DSP)
JOB OVERVIEW: Provide for the basic needs, safety, and security of all residents. Teach basic
living skills, follow each individual Risk Management Plan/Behavior Support Plan, encourage
and role model appropriate behavior.
Client Management Responsibilities:
*Engaging your Client:
-Constant supervision of your assigned client (wherever your client goes you will follow while
keeping in mind space and privacy.)
-Listen to your client with intent to help
-Interaction with client’s
-Help teach your client proper manners and societal norms of daily living.
-Teach your client appropriate etiquette on everything as necessary to help your client achieve
-Support your client in making positive decisions
-Lead by example
-Learning de-escalation techniques
*Taking care of your client’s needs:
– Participating in assisting your client with his/her daily hygienic tasks (brushing teeth, washing
hands, bathing, washing clothes, etc.). You may have to help clean your client and assist
him/her in toileting tasks.
-Help your client complete all daily living tasks (room clean, laundry, room organization, etc.)
-Help ensure your client is dressing appropriate for all occasions and weather conditions
-Make your client’s meal or assist your client in making their meal.
-Passing medications to client’s
– Take your client to doctor appointments
-Transporting your client to activities and/or any other scheduled event
-Provide consistency and structure
-Participate in communities outings/activities with your client
-Supervision and safety while anywhere in the community
-Have a positive attitude in any community outing/activity
-You must know and review every 3 months all of the outcomes/plans for your client.
-Assist your client to achieve or attempt to achieve his/her outcomes/plans.
-Have intent when following client plans
-Deal with physically and verbally aggressive clients
-Perform manual restraints and escorts
-Talk to and/or notify authorities
You may need to handle situations or people involving, but not limited to:
-Blood borne pathogens/diseases
-Rehabilitation (drug, physical, mental, etc.)
-Substance abuse and/or dependency
-Severe/Minor illness and/or injuries
-You are to arrive to your shift on-time or early.
-Check your shift schedule daily.
-Follow and complete any tasks directed by your team and/or house manager.
-Be proactive and take initiative in completing house tasks. Is someone asking you to complete
something or are you asking others to complete something?
-Check the office calendar and your client(s) calendar for appointments/outings
-Complete all chores/cleaning tasks assigned on your shift. Clean up after and during your shift,
if something is taken out or used then return it to where it belongs. The house should look
cleaner and better than before your shift.
-Lock all doors and cabinets directly after use.
-No watching television (unless necessary to interact with your client)
-No cell phone use other than necessary to complete NAFC work (this
means no texting, gaming, looking at internet sites, social media, etc.)
-Ensure you follow all policies and procedures.
*Shift pass-down (this is the first thing you do and the last thing you do every shift)
-Medication counts, MAR holes check, HPN follow-up
-Money counts, ledger calculations correct, all receipts accounted for
-Communication log read and completed from the previous shift.
-Verbal communication between the previous shift and you take place regarding things to look
out for, upcoming events, house changes, etc.
-Talk to your teammates and decide who is doing what tasks and taking which clients for the
shift. Discuss how to handle any possible upcoming situation with your teammates.
-Client logs, outcomes, tracking, protocols, incentive, etc.
-MAR, med counts, HPN’s, medical protocols, PRN forms, referral form, etc.
-Emergency forms: EUCP’s, ACP’s, incident reports, seizure reports, 1st report of injury, accident
-Com-log, shift past down, money tracking/counts, van mileage/maintenance report, fire drills,
sharps counts, Time sheet, etc.
-3-4 shift orientation training
-1-2 shift on the job training
-Basic Seizure (house specific)
-Basic Cares (house specific)
-Basic Diabetic (house specific)
-Mandatory Team meetings
-You are considered a member of your house team.
-Be supportive with your team members. Never contradict your co-workers in front of a client.
-Take part in group discussions and team meetings.
-Hold your team members accountable to the rules of the house.
-Never discuss negative things of team members with other team members; if you have an
issue with any team member you must talk to that member professionally about the issue.
-Always help your team members if you can; if a team mate does something for you, than
return the favor.
-Trouble shoot with your team at the start of your shift and talk about who is taking what piece
of the shift work load.